DTF - Direct to Film

Please note that the color that your file is on the computer may not match the color of your design once printed because the printers are CMYK based while the computer colors are RGB based. If the color element is an important aspect to your design, please make sure to convert your file to CMYK first to check that the colors are ok before sumbitting the file to us. If you have any questions, don't hesitate to give us a call!

***Disclaimers*** 

Rush option now available for same day turnaround if ordered before 11AM. The order and file both need to be uploaded before 11AM to receive your DTF the same day. 

If you need your DTF order sooner than our regular turnaround please make sure to select our new rush option to secure your job for the same day. No Exceptions!

For large rush orders please call to check the machine's schedule!

Please be aware that elements of your design that are smaller than 1/4 of an inch are at risk of not transferring to the garment successfully.

Disclaimer* if there is a problem with the machine that would impede the same-day turnaround you will be notified ASAP.

Direct-to-film printing is an innovative technique that enables the seamless transfer of intricate designs onto various fabric types using a specialized film and a heat press machine.

Unlike traditional printing methods such as screen printing, direct-to-garment printing, or sublimation printing, this method overcomes limitations related to fabric compatibility, color vibrancy, and design complexity.

The advantages of direct-to-film printing are truly noteworthy:
1. Unparalleled Quality: This cutting-edge technique achieves exceptional results, producing vivid and detailed designs with smooth gradients and color blends. Even the most intricate patterns are reproduced flawlessly, surpassing the capabilities of conventional screen printing.

2. Swift Turnaround: Embracing direct-to-film printing streamlines the production process significantly. Eliminating the need for laborious screen preparation expedites printing, making it particularly advantageous for small or customized orders.

3. On-Demand Flexibility: One of the most appealing aspects is its on-demand printing capability. Whether for individual pieces or small quantities, direct-to-film printing eliminates setup costs, making it highly cost-effective for personalized products.

4. Eco-Conscious Approach: Demonstrating its commitment to sustainability, this method is eco-friendly. The process generates minimal waste as it obviates the requirement for screen setup and employs less ink during short print runs.

Please review our file setup guidelines to ensure a swift turnaround experience.
Our turnaround does not start until we receive your file submitted correctly according to our guidelines.

Sizes base on gang sheet's:

22"x12"

22"x24"

22"x36"

22"x48"

22"x60"

Up to 22"x120"

File Specifications: 

- The only acceptable file format is PNG with a transparent background. Please note it must already have a transparent background unless your design does not contain transparency.

- The file must be at 300 dpi resolution at 100% of the final print size.

- No bleed. No crop marks. We will not be altering your artwork in any way. The way you send it is the way we print it.

- All fonts must be outlined. Please provide a flattened file only.

PLEASE NOTE: If the file does not come in the correct format, not to size, is corrupt, or otherwise unfit to print, it will be put on hold until further notice until it is sent correctly. (Either by size or resolution). 

THIS ALSO MEANS THAT YOUR TURNAROUND WILL NOT START UNTIL WE RECEIVE THE FILE CORRECTLY.

Shipping Policies and Restrictions

SHIPPING:
If an order is uploaded on a business day BEFORE 3 p.m. PST, it will be shipped on the following business day. (If there is a problem with the file or the shipping payment has not been made, it will not be shipped until either payment has been made or the file is ready to print.)

SHIPPING CHARGE:
Due to the large physical size of products some orders may have higher shipping charges. Unfortunately there is little we can do as we are bound by the rules and limitations set forth by our shipping company.

SHIPPING TIME:
Once your order is shipped via ground service, you should receive it within 2 to 5 business days.

GROUP SHIPPING EXPLANATION:
Group shipping is available for jobs which have a MATCHING product category, turnaround time, shipping address, and shipping method. Group shipping discounts are applied to items with shipping fees of LESSER value.
Note: If you decide to cancel the item with the highest shipping fee value within a group ship, your group shipping discount will vary.

EXPLANATION FOR NEXTDAY TURNAROUND SERVICE:
All the times are based on normal business days, Monday through Friday, excluding federal holidays.
Turnaround time begins once your file is uploaded.
If your file is placed on hold, the turnaround time will begin after you select 'Run As Is' or after a re-uploaded file is received.
If you request a design proof, the turnaround time will begin right after you approve the design.

STORE PICK-UP:
If an order is uploaded on a business day BEFORE 3PM PST, then it will be available for pick-up on the following business day after 4:30 p.m. PST. (If there is a problem with the file, it won't be ready for pick-up the next day.) You will be notified via e-mail if the order is ready earlier.

SAME DAY ORDER:
1.    Shipping Orders: If an order is placed and a file is uploaded on a business day BEFORE 12 noon PST, then it will be shipped the same day. (If there is a problem with the file, it won't be shipped until the next day.)

2.    Store Pick-up:
If an order is placed and file is uploaded on a business day BEFORE 12 noon PST, then it will be available for pick-up on the same day after 4:00 p.m. PST. (If there is a problem with the file, it won't be ready for pick-up the same day.) You will be notified via E-mail if the order is ready earlier.